When the Stars Align
Luxury clients know what they want, but sometimes it can be difficult to put their vision down on paper. By the time one homeowner approached Eddie Shapiro, chief AV designer at SmartTouch USA, multiple integrators had already come and gone, and the right system and plan had not been found. “The client was having a hard time getting people to understand what he wanted,” said Shapiro. “At the end of the day, he was focused on getting the right partner.” A Leap of Faith for a Fully Connected Home After talking with several integrators and from past projects, the homeowner had a working knowledge of home integration. In many ways this made it easier for Shapiro to do this project. “The client wanted electronic shades, a media room for his kids, touch displays and elegant lighting control,” said the integrator, adding that initially the client wasn’t interested in security but that changed with time. “He also had a relationship with Crestron and wanted to move in that direction.” Shapiro w...